A medical answering service specializes in answering calls for doctors' offices, either during peak times or after hours. A team of professional medical receptionists act as an extension of your in-house team.
Is WellReceived a call center?
No. Our team works from their respective home offices. Unlike other doctor's answering services, our distributed model isn't vulnerable to service outages or natural disasters.
Is WellReceived HIPAA compliant?
Yes. Our answering service protects the privacy of every patient and keeps personal and health information secure. Each member of our team is trained in HIPAA compliance.
How will I access my messages?
Access your messages from the WellReceived app on your computer or mobile phone. Your password keeps patient messages protected. Get HIPAA-compliant text alerts when new messages are in your inbox.
How it works
1
Tell us about your clinic
Customize your call scripts to gather the information you need from your patients.
2
Start forwarding your calls
Professional medical receptionists answer every patient call.
3
Receive messages instantly
Messages are delivered in real time through your app, email, or SMS.
Exceptional care from the first phone call
Your calls your way
Reception call flows customized to your practice's procedures.
