Caring for your patients and practice on every call.
Welcoming patient inquiries in English & Español.
Assisting your practice with new patient inquiries.
Supporting your practice with nights, weekends, and holiday coverage.
Connect every patient call with round-the-clock reception.
Connecting your patients to a real person, 24/7.
Support your practice during peak times and after hours.
Increase patient smiles with 24/7 support.
Patient interactions aligned with your high standards.
Enhance client experience with 24/7 support.
Add a layer of support for your patients, with 24/7 availability.
Receptionists with an eye for detail throughout patient interactions.
Support clients from the first call with a physical therapy answering service.
Provide exceptional client service and fill your schedule with consultations.
Trained medical receptionists will protect sensitive patient information.
Stay connected to your patients and practice on the go.
Patient appointments booked directly into your calendar availability.
Connect with your patients in real-time through your practice's website.
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Cut down on miscommunications between patients and their providers.
When patients feel heard in their first language, they feel understood.
Build your reputation as an inclusive, bilingual healthcare practice.
Spanish is the second most common language spoken in the U.S. We make sure patient experience is always top-tier, in English and Espanol. Because good service should never get lost in translation.
Tell us about your clinic
Customize your call scripts to gather the information you need from your patients.
Start forwarding your calls
HIPAA-trained medical receptionists answer every patient call.
Receive messages instantly
Messages are delivered in real time through your app, email, or SMS.
Call your unique
number to hear what
real care sounds like.
Put yourself in your patients' shoes
Enter your details for a preview.
A bilingual reception service specializes in answering calls for medical practitioners in Spanish or English. A team of professional medical receptionists answer calls and live chat messages 24/7, as if they were in your office.
All plans above and including the Premium plan include bilingual reception services. If you would like bilingual call answering on our Entry or Growing plan, this is available at an extra charge.
Yes. At WellReceived, we protect the privacy of every patient and keep sensitive personal and health information secure. Each member of our team is trained in HIPAA compliance.
You will receive your message in whichever language you prefer. Access your messages from the WellReceived app on your computer or mobile phone.
No contract required. We want you to have the best plan for your needs. You can choose to increase or decrease your plan to match your monthly call requirements.
We do! Our bilingual receptionists can answer chats directly on your website using your plan minutes.
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All plans are HIPAA-compliant & include
24/7 medical reception coverage from real people.
Entry
150 minutes included
+ $49.99 setup fee
Growing
300 minutes included
No setup fee
Premium
500 minutes included
No setup fee
There is no charge for the first 30 interactions under 30 seconds per billing cycle.
All interactions are rounded up to the nearest minute and billed in 1 minute increments.