After the office closes, WellReceived continues to treat dental patients with the same high standard of service as your front desk. Real care, from real people, 24/7.
How it works
1
Tell us about your clinic
Customize your call scripts to gather the information you need from your patients.
Why do I need an answering service for a dental office?
Many insurance companies require dental offices to offer 24/7 support to their patients. an answering service for dental offices is available via WellRecieved to schedule appointments, take messages, and transfer calls day or night.
Who will answer the calls and chats at WellReceived?
Your calls and chats are answered by virtual medical receptionists, familiar with dental terminology and call flows. Our team is distributed, so we can offer a more resilient and adaptable service than a fixed-location call center.
Do you provide bilingual services?
WellReceived offers fluent, bilingual receptionists to help your practice book more patients and show your Spanish-speaking callers that their comfort matters.
Is WellReceived HIPAA compliant?
Yes. We protect the privacy of every patient and guard sensitive personal and health information. Each member of our team is trained in HIPAA compliance.
Will I be locked into a contract?
No contract required. We want you to have the best plan for your needs. You can choose to increase or decrease your plan to match your monthly call requirements.
How do you get to know my dental practice?
During onboarding, we take the time to find out who you are and what kind of calls you'll be sending our way. All of this information is securely stored and available for your virtual medical receptionists. You'll have access to our desktop and mobile app, and Client Account Managers are also available 24/7/365 to offer support.
How do I get started?
Ready to get started? Our friendly sales representatives can't wait to meet you. Click the button below to book a free consultation today.
There is no charge for the first 30 interactions under 30 seconds per billing cycle. All interactions are rounded up to the nearest minute and billed in 1 minute increments.
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