Caring for your patients and practice on every call.
Welcoming patient inquiries in English & Español.
Assisting your practice with new patient inquiries.
Supporting your practice with nights, weekends, and holiday coverage.
Connect every patient call with round-the-clock reception.
Connecting your patients to a real person, 24/7.
Support your practice during peak times and after hours.
Increase patient smiles with 24/7 support.
Patient interactions aligned with your high standards.
Enhance client experience with 24/7 support.
Add a layer of support for your patients, with 24/7 availability.
Receptionists with an eye for detail throughout patient interactions.
Support clients from the first call with a physical therapy answering service.
Provide exceptional client service and fill your schedule with consultations.
Support your clients, while we handle your calls 24/7.
Trained medical receptionists will protect sensitive patient information.
Stay connected to your patients and practice on the go.
Patient appointments booked directly into your calendar availability.
Connect with your patients in real-time through your practice's website.
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Make sure your patients never reach voicemail again. Real support from real people, 24/7.
Learn moreGet a free booking page with your team's schedules and pricing. Patients can book on their own.
Learn moreKeep on top of your messages and respond quickly with our free mobile app.
Learn moreWellReceived believes real care is only possible with real people. Your patients can trust their calls and chats will be answered by a real person, every time.
Tell us about your clinic
Customize your call scripts to gather the information you need from your patients.
Start forwarding your calls
HIPAA-trained medical receptionists answer every patient call.
Receive messages instantly
Messages are delivered in real time through your app, email, or SMS.
Call your unique
number to hear what
real care sounds like.
Put yourself in your patients' shoes
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No. Our medical receptionists for optometrists work from their respective home offices. This distributed model isn't vulnerable to service outages or natural disasters.
Yes. Every touchpoint adheres to HIPAA regulations. Your messages and patient data are encrypted. Our medical receptionists are certified in HIPAA compliance.
Messages are accessible via the desktop or mobile app. Our medical receptionists can also call you and relay them live.
Yes! Forward your calls to your virtual medical receptionists when the business day is done. We'll take over from there.
Yes! Our medical receptionists can also cover your web chats using your plan minutes. Get a free chat widget to add to your website and Facebook page.
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All plans are HIPAA-compliant & include
24/7 medical reception coverage from real people.
Entry
150 minutes included
+ $49.99 setup fee
Growing
300 minutes included
No setup fee
Premium
500 minutes included
No setup fee
There is no charge for the first 30 interactions under 30 seconds per billing cycle.
All interactions are rounded up to the nearest minute and billed in 1 minute increments.