Whether your behavioral health practice needs support managing calls or booking therapy sessions, every client receives a real response from a real person. Along with our HIPAA-compliant receptionists, you’ll get:
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A medical answering service is a vital communication bridge between clients and mental health professionals. Working with a mental health answering service means your calls are always answered by a trained receptionist and handled with sensitivity.
Yes, our behavioral health answering service includes appointment scheduling management to streamline the process for you and your clients. Our receptionists can schedule appointments whenever clients call, so there’s no hold-up and your diary stays full. Our appointment scheduling system also allows clients to self-schedule to improve the client experience.
Our approach is all about helping real people receive real care. As the first point of contact, your client’s safety is our first priority. Our HIPAA-compliant professionals understand the importance of immediate response in mental health situations and can escalate the situation to a practitioner if needed.
Getting started with our mental health answering service is straightforward. Contact our sales team, and we’ll discuss your specific needs, explain our services in detail, and guide you through the setup process.
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All plans are HIPAA-compliant & include
24/7 medical reception coverage from real people.
There is no charge for the first 30 interactions under 30 seconds per billing cycle.
All interactions are rounded up to the nearest minute and billed in 1 minute increments.