Caring for your patients and practice on every call.
Welcoming patient inquiries in English & Español.
Assisting your practice with new patient inquiries.
Supporting your practice with nights, weekends, and holiday coverage.
Connect every patient call with round-the-clock reception.
Connecting your patients to a real person, 24/7.
Support your practice during peak times and after hours.
Increase patient smiles with 24/7 support.
Patient interactions aligned with your high standards.
Enhance client experience with 24/7 support.
Add a layer of support for your patients, with 24/7 availability.
Receptionists with an eye for detail throughout patient interactions.
Support clients from the first call with a physical therapy answering service.
Provide exceptional client service and fill your schedule with consultations.
Support your clients, while we handle your calls 24/7.
Trained medical receptionists will protect sensitive patient information.
Stay connected to your patients and practice on the go.
Patient appointments booked directly into your calendar availability.
Connect with your patients in real-time through your practice's website.
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This Privacy Policy describes how WellReceived ("WellReceived," "we," "us" or "our'') collects and uses your information through its services. This Privacy Policy does not apply to any information we collect through other sources. By using our website or other WellReceived product or service (collectively, the "Site"), you consent to our Privacy Policy.
We may change this Privacy Policy at any time to update it for changes in law, regulations or our business practices and policies by taking one or more of the following actions: posting a notice of the changes for a reasonable time period at appropriate pages on our Site, or mailing or emailing you a notice of the change, both of which will be sent to the contact address associated with your registration. Your continued use of the Site after we post or send you notice of the changes will be considered your acceptance of the changes and the revised Privacy Policy. Contact us at 1-800-800-4449 if you have questions about the changes.
WellReceived may collect different types of personal or other information when you visit the Site, place orders with us or use our mobile services. You consent to our collection, transfer and storage of your information as described below.
1. Information Provided to Us
We collect and store any personal information you provide to us. Such personal information may include your name, phone number, email and physical address, and other information. You can choose not to provide us with certain information, but this may limit your ability to take advantage of some services or features we offer.
2. Information We Collect from You
We may automatically collect and store various types of non-personal information when you interact with our services. Non-personal information we may collect includes, but is not limited to, information on our server logs from your browser including your IP address, cookie information, device hardware information, browser type and language, system type, whether you have enabling software to access certain features, referring website URLs, information about your purchases and other information about your interactions with us. This information helps us keep you logged in, remember your preferences, confirm delivery of email communications and generally observe how people are using our services, but it cannot identify you unless you link it to your personal information.
3. Children's Privacy
We may automatically collect and store information through our services or information that is stored by your browser or access device during your use of our services. We may use a variety of methods to collect this information, including cookies, pixel tags, log files, web beacons or other methods (Collection Tools). We use Collection Tools to enhance your experience and make it more efficient. For example, we may track the use of our services or keep users logged in and remember their preferences. We may use Collection Tools in emails or other communications with you to confirm delivery and to track communications or use of our services. If you prevent the use of these Collection Tools, you may not be able to use our services, and many features may not function properly.
The information we gather enables us to provide you with our services, administer your account and manage your orders. You consent to our use of your information to do the following:
You consent to our sharing of information for the purposes described below.
We may share your information with WellReceived companies and affiliates.
We may share your information with our service providers or contractors to conduct business on our behalf. For example, they may handle maintaining servers; sending email; analyzing data; providing marketing assistance; processing credit card payments, bank electronic fund transfers and billing; providing customer service information analysis and data management; providing validation services; and administering other services and features.
If WellReceived goes through a business transaction (such as a reorganization, corporate restructuring, merger, acquisition or sale of a portion of its assets), user information, including both personal and non-personal information, would be transferred to or acquired. You acknowledge that such transfers may occur, and that any party who acquires our assets or succeeds to our business may continue to use your information as set forth in this Privacy Policy.
We may disclose information when we believe that disclosure is necessary to comply with the law; to enforce or apply this Privacy Policy or our Terms of Service and other agreements; to protect the rights, property or safety of WellReceived, our employees, affiliates, users or others; and to defend ourselves against third-party claims. This may include exchanging information with other companies and organizations for fraud protection and credit risk reduction. We may also disclose information upon governmental request or in response to a court order.
We may share information when you provide us with your consent to do so. This may occur either when you affirmatively consent to a request or when you consent as provided in this Privacy Policy. For instance, when you use. information or services from our affiliates or a third party through us, or when you post information to our services, you provide your consent for us to share that information with others.
We use a variety of security measures to protect your information, including encryption and authentication tools. When you place orders or access your personal information, we use a secure server. All credit card and/or bank account information you supply is transmitted via Secure Socket Layer technology and then encrypted into our database. Only those who need the personal information to perform a specific job are granted access to your personal information, and they take security precautions consistent with this Privacy Policy.
Regardless of these efforts, we cannot guarantee the security or confidentiality of all information you provide to us. You provide your personal information at your own risk. Information could be intercepted before it reaches us, and our security measures may not be sufficient to prevent every conceivable threat to your information. We are not responsible for the unlawful actions of others or the illegal circumvention of any privacy settings or security measures. If we discover a security breach that compromises your personal information, we will inform you in accordance with applicable law.
You are responsible for maintaining the security of your account and password and restricting access to your computer or device, and you agree to accept responsibility for all activities that occur under your account or password. Please keep your password secure. Do not share your password with anyone else.
To modify or delete your personal information, please adjust your account settings. We may keep your old personal information and content in our backup files and archives until it is deleted through our data storage procedures.
We may use email, phone or other contact methods to (1) notify you of special offers, newsletters, and product alerts or features in which we believe you may be interested; (2) request information regarding your account or payment; (3) disseminate passwords, validate requests and provide customer support; and (4) provide you with information at your request. You consent to receive any such communications. To unsubscribe from certain communications, please change your communication settings or follow the instructions in the email or other communication you receive. There are some essential, administrative communications that you cannot opt out of. Regardless of the settings you select, we may still send you service-related communications. All changes may take a few days to become effective. For example, if you unsubscribe from any of our communications, you may still receive communications already in production due to production schedules.
We are not responsible for the content of any pages, websites, applications or other services linked to or from the WellReceived service. Links appearing on the Site are for convenience only and are not an endorsement by us or our affiliates or their partners of the referenced content, product, service or supplier. Linking to or from any off-site pages or other websites is at your own risk. You should carefully review the terms and conditions and privacy policies of all other pages, websites, applications and services that you visit and/or use.
Our site uses technologies of third-party partners such as NextRoll, Microsoft Clarity, Microsoft Advertising,etc., to help us recognize your device and understand how you use our site(s) so that we can improve our services to reflect your interests and serve you advertisements about the services that are likely to be of more interest to you. Specifically, [NextRoll/Microsoft Clarity] collect information about your activity on our site(s) to enable us to:
WellReceived's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
Our partners [such as NextRoll] may use non-cookie technologies that may not be impacted by browser settings that block cookies. Your browser may not permit you to block such technologies. For this reason you can use the following third party tools to decline the collection and use of information for the purpose of serving you interest based advertising:
Our operations are conducted, in whole or in part, in the United States. Regardless of where you live, you consent to have your personal information transferred, processed and stored in the United States, and to allow us to use and collect your personal information in accordance with this Privacy Policy.
This Privacy Policy is incorporated into, and is subject to, the Terms of Use. Your use of our services (including any products sold through our services), and any disputes arising from that use, is subject to this Privacy Policy and our Terms of Use. Please visit our Terms of Use to review other terms governing the use of our services.
Contact
For questions or concerns, please contact us at 1-800-800-4449 or hello@wellreceived.com