How to improve customer satisfaction in a healthcare call center
The traditional idea of a call center is a functional team that answers questions and keeps...
The traditional idea of a call center is a functional team that answers questions and keeps...
Having an effective method of scheduling medical appointments is one of the most important elements for any medical office.
Medical offices, like many other businesses, depend on professional customer service.
There’s no question that healthcare clinics benefit from using an answering service. Read more!
The terms “telehealth” and “telemedicine” have been gaining popularity since before COVID-19 made remote medical services...
How does call forwarding work? Call forwarding is the process of routing your patients’ calls to...