A medical answering service specializes in answering calls for medical practitioners. A team of professional medical receptionists answer calls and live chat messages 24/7, as if they were in your office.
Is WellReceived a call center?
No. Our team works from their respective home offices. Unlike other medical answering services, our distributed model isn't vulnerable to service outages or natural disasters.
Is WellReceived HIPAA compliant?
Yes. Our medical answering service protects the privacy of every patient and keeps personal and health information secure. Each member of our team is trained in HIPAA compliance.
How will I access my messages?
Access your messages from the WellReceived app on your computer or mobile phone. Your password keeps patient messages protected. Get HIPAA-compliant text alerts when new messages are in your inbox.
Will I be locked into a contract?
No contract required. We want you to have the best plan for your needs. You can choose to increase or decrease your plan based on your monthly call volume.
Does WellReceived offer chat or video conferencing software?
We do! Our medical answering service can answer chats directly on your website using your plan minutes. You can also offer HIPAA-compliant video appointments through your Setmore Health account.
Lifelong learning is a WellReceived core value.
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DISCLAIMER
* Offer applicable on the WellReceived Entry, Growing and Premium plans. Your plan will be discounted by 50% for your first 3 months. Overage rates apply. To activate the offer, you must be referred by the Private Practice Startup and register through this page. You are free to cancel at any time and will not be tied into a contract.
